Consultant and Strategist
2015-Current
I help my clients meet their targets via detailed studies and plans for sales, marketing, and business systems.
I focus on optimization through a mixture of eCommerce, eMarketing, Search Engine Optimization (SEO) and User Experience (UX).
Office Administrator
St. Joseph’s Hospital Foundation, Gravelbourg
2009-2010
Raised over $40,000 in one evening through a Festival of Trees event as head coordinator.
Legal Assistant to:
Law Society of Saskatchewan
Pro Bono Law Saskatchewan (PBLS)
Saskatchewan Lawyer’s Insurance Association (SLIA)
April 2009 – September 2009
Legal Assistant shared between the newly founded pro bono law (PBLS) initiative, as well as the lawyer’s insurance body (SLIA) under the umbrella of the Law Society.
Handled all reception duties for both organizations and answered many inquiries about legal situations, referring to the appropriate agencies.
Gained a full understanding of governance of the law within a province, and the structures necessary to license, educate and share communications with the legal community.
Set up and worked with new legal technologies to streamline legal practices. Instrumental in setting up procedures and systems, forms for entering and tracking data online (Adobe), and large volume case management process.
As well, provided various support duties to the Law Society on a project basis during their “going paperless” transition period, digitizing documentation.
Contract Legal Assistant
Anderson & Company, Barristers and Solicitors
2008 – 2009
Assisted two junior lawyers in their weekly visits to a satellite office in small community.
Managed all files (except real estate) that were in transition from Louis Stringer, who had retired and sold his client base to Anderson.
Adopted new billing and file management systems, wrapped up files in a timely fashion. Sat with clients prior to appointments with the lawyers, garnering the information necessary to assemble their file and completed all legal documentation for the lawyers. Answered basic legal questions under the supervision of counsel.
Senior Legal Assistant
August 2007 – March 2009
On flexible contract arrangement to lawyer with focus on litigation, estates and estate planning, collections and judgment enforcement, corporate matters, contracts, and special projects.
Commissioner For Oaths.
Modernized and streamlined work practices to increase efficiency and cost-savings.
Assisted with wrapping up business and transitioned clients to new firm, Anderson & Company, due to Mr. Stringer’s retirement.
Licensed Financial Associate
World Financial Group (WFG)
December 2004 – July 2006
Educated clients and families on making and saving money, protecting assets and tax reduction strategies.
Broker for financial services industry including mortgages, investments, and insurance.
Recognized on World Financial Group’s Leader’s “Bulletin” often as a top producer in North America.
Office Manager/ Document Control
KES Fabricators
May 2005 – May 2006
Managed an office of 11 staff and 20+ trades people who were contracted to Kiewet for the purpose of designing, assembling and building refinery modules for the Canadian Natural Resources Limited Horizon Project in Fort McKay, Alberta.
First hired to develop an Access database to inventory and identify all parts with unique identifiers for use on specific spool drawings for Quality Control purposes.
Assisted in the design and procurement of an ERP (Enterprise Resource Program) to tie all areas of the company together for better reporting and production efficiency.
Performed accounts receivable, accounts payable and payroll functions. Reported to President.
Responsible for Human Resources functions and assisted closely in the process of unionization amongst the trades including providing information about labour relations, collective agreements, and benefits administration to senior management.
Office Assistant
RE/MAX River City
June 2005 – November 2005
Personal assistant to realtors Rosanna Mazzuca (now Fischer) and Brian Fischer.
Worked on a part time basis with real estate investors primarily involved with asset development in the Edmonton area, while I built my own financial planning enterprise (World Financial Group).
Manager
Baseline Financial Express Cash, Sherwood Park
2003-2004
Processed and approved payday loan and credit applications. Ran bank deposits and maintained a $10,000 daily cash float.
Enforced collections through a variety of legal means.
Crisis Intervention Worker
Alta Care Resources Inc.
2004
Housing Resource Manager
Terra Association
2004
Community Outreach Worker
Partners for Youth Outreach Society
2004
Commission Furniture Sales
Sofaland, South Edmonton
2003
Receptionist
St. Joseph’s Basilica
2003
Reference – St Joseph’s Basilica
Tax Preparer
Janzen & Co. Financial Services Group
Capilano Mall and West Edmonton Office
2002-2003
Showhome/ New Home Project Assistant
Goldenwood Homes / Santos Construction
2002
Manager of Sales & Market Research at Roam IT
2001 – 2002
Worked in a rapid-growth tech start-up that provided online Patient-Care reporting (PCRs) for the Fire and EMS industry.
Managed software sales systems and served as the main point of contact for the North American market; reported to the President and Board of Directors.
Researched the healthcare industry and over 25,000 medical-related organizations; built a database to deliver information to employees and management.
Worked with marketing to develop business collateral, trade show and sales presentations.
My extensive research and sales initiatives prompted investment of over $2 million from private investors, including assistance from the Alberta Research Council in operating capital.
Telephone Market Researcher
Consumer Contact
2000-2001
Researched customer experiences, primarily for clients such as TD Canada Trust, on a piece rate (by call).
Team Leader of Collections
NCO Financial Systems
2000
Motivated and trained nine collectors in accounts resolution for clients such as Rogers AT&T, Telus Mobility, TD Visa, Edmonton Emergency Medical Services, Instaloans and ATCO Gas.
Dealt with complaints, stressful scenarios, and resolved escalated issues.
Successfully collected accounts that others closed as “uncollectable” or “legal.”
Bill Collector
Metropolitan Credit Adjusters
1999-2000
Managed account collection for Rogers AT&T.
Recognized as an outstanding collector.
Director of Marketing
GFM Precious Metals (now GFM Environmental)
1998
Managed the marketing efforts of a new precious and recyclable metal processor.
Organized Canada-wide route for salespeople to pick up from jewelers (bench grindings), dentists (amalgam and fillings), photolabs (fixer) and other related companies.
Created marketing materials and a database to track customer interactions.
Call Centre Manager
InnerSense International
1998
Managed the call centre office for a network marketing company that marketed elk velvet and other related supplements to a world market.
Office Manager
Genesis Body Care Studio
1996
Worked directly with incoming clients in an Aveda Concept salon, providing some hands-on services and treatments.
Assistant Store Manager
Just for Lovers, South Edmonton (Telford Investments)
1996-1997
Responsible for daily cash-out, stock tracking, training new salespeople.
Salesperson and Store Manager
Pantorama West Edmonton Mall and Heritage Mall
1996
Computer Sales Consultant
A&B Sound, Downtown Edmonton
1995
Office Manager
Genesis Communications
1995
Visual Merchandiser
Compusmart Downtown and West Edmonton
1994
Shoe Department Manager
Le Chateau Stores, Phase 3, West Edmonton Mall
1994
Recognized as a leader in sales throughout Canada.
Sales Associate
Le Chateau Stores, Phase 1 West Edmonton Mall
1993-1994
Sales Associate
Hudson’s Bay Company, Edmonton Centre
1993-1994
Recognized as #1 in Customer Service.
Sales Associate
Dalmy’s, Edmonton Centre
1993
Fragrance Demonstrator
Guerlain Canada, Eatons, West Edmonton Mall
1993
Professional Dancer and Performer
Robert’s International Circus, Saltillo Mexico
1993
Read about my experience in my self-published eBook
Sales Associate
Woodwards, Edmonton Centre
1992-1993
Sales Consultant
Lady Footlocker, West Edmonton Mall
1992
Junior Assistant Manager
A&A Music and Entertainment, West Edmonton Mall
1992