Positions
Office Administrator
St. Joseph’s Hospital Foundation, Gravelbourg
2009-2010
Raised over $40,000 in one evening through a Festival of Trees event as head coordinator.
homeEd, City of Edmonton Non-Profit Housing Corporation
2003 – 2007
Chair of a decision-making board whose mandate was to facilitate the development, provision, operation and maintenance of 658 units of non-profit municipal housing accommodations.
Worked closely with property management, City Planning and Law Services, the community and various agencies. Reported to City Council.
Successful at putting forth a motion that created new housing units (none had been built in 10 years) and instrumental in networking and engaging stakeholders in the process so we could receive approximately $6 million in a Provincial Government funding bid to build 31 additional units of row housing (Fraser Townhouses).
Now, homeEd has over 800 rental units available to those in need.
Rundle Park Condominium Association
January 2006 – June 2007
President of Board of Directors who self-managed 32 unit condo complex in Edmonton.
Led modernization of outdated organization and restructured areas of insurance, reserve and capital investment, capital replacements, computerized financial systems and revamped bylaws.
Licensed Financial Associate
World Financial Group (WFG)
December 2004 – July 2006
Educated clients and families on making and saving money, protecting assets and tax reduction strategies.
Broker for financial services industry including mortgages, investments, and insurance.
Recognized on World Financial Group’s Leader’s “Bulletin” often as a top producer in North America.
Manager
Baseline Financial Express Cash, Sherwood Park
2003-2004
Processed and approved payday loan and credit applications. Ran bank deposits and maintained a $10,000 daily cash float.
Enforced collections through a variety of legal means.
Community Volunteer Income Tax Preparer at Canada Revenue Agency
January 2001 – May 2009
Completed tax returns for low-income individuals and families throughout the City of Edmonton as an independent travelling volunteer.
Brought my service to Saskatchewan when I relocated. Trained and updated on an annual basis by Canada Revenue Agency.
Tax Preparer
Janzen & Co. Financial Services Group
Capilano Mall and West Edmonton Office
2002-2003
Team Leader of Collections
NCO Financial Systems
2000
Motivated and trained nine collectors in accounts resolution for clients such as Rogers AT&T, Telus Mobility, TD Visa, Edmonton Emergency Medical Services, Instaloans and ATCO Gas.
Dealt with complaints, stressful scenarios, and resolved escalated issues.
Successfully collected accounts that others closed as “uncollectable” or “legal.”
Board Director and Marketing Committee Chair at Downtown Edmonton Community Association (now “League”)
2000 – 2001
Created and implemented organizational, marketing and fundraising objectives to develop a community association in Downtown Edmonton (later became the Downtown Edmonton Community League).
Our board and committees utilized community asset and capacity building skills to respond to the “Capital City Downtown Development Plan” and connected with key stakeholders in government, community and businesses.
Successful at fundraising $90,000 to operate a community office and maintain a 1.5 person position.
Reference – Downtown Edmonton Community Association
Bill Collector
Metropolitan Credit Adjusters
1999-2000
Managed account collection for Rogers AT&T.
1999-11-08 Congratulations Letter – Top Collector Contest – Cantel ATT
Training Credentials
Capilano University
Business Administration Diploma, International Business
1997 – 1998
Included the following financial courses:
BADM102 – Quantitative Methods
BFIN241 – Finance for Managers
ECON112 – Macroeconomics
Northern Alberta Institute of Technology (NAIT)
Started Business Administration Program
1996
Included the following financial courses:
BUS118 – Business Statistics
BUS106 – Accounting
BUS186 – Microeconomics
Life License Qualification Program (LLQP) and Accident & Sickness
Alberta Insurance Council
2005-2007
Required licensing for selling financial, life and health insurance products